What is SelfShip?
Can you provide a Tax Invoice or Customs documentation?
How do you determine the value of my items for customs purposes?
I received a damaged item. What should I do?
I would like to return an item. What should I do?
How do I use SelfShip?
Do I have to pay duty, VAT, taxes, or other customs charges?
How long does it take?
Will I receive a refund for a return?
How much does it cost?
I did not receive my shipment. What should I do?
Why is the minimum chargeable weight for my package 0.5 kg with SelfShip?
Do you ship used or old items?
The item I received is incorrect. What should I do?
What are my benefits as a pro member?
